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Capri Childs

Η Κριτική Σας Μετράει
04/11/2023

Μετάφραση

Worst company ever
Because this company is incapable of doing paper work properly,
My family have just had to pay a £500 bill for a car we sold to them over a year ago!
When asked they lied and said they would deal with the situation but they hid away and let a family take the wrap
Stay well away!

Adell Banks

Η Κριτική Σας Μετράει
30/01/2023

Μετάφραση

Don't use
Bought a fiat 500l from here last April. Service was impressive for the sale however, they never sent off the v5 for old car so we keep getting speeding and parking fines. Then this car has done nothing but cost us money, about 3 grand so far. Garage said we've been sold a duff car. Contacted Yanis who could not careless. After service DISGRACEFUL

David Gladwin

Η Κριτική Σας Μετράει
12/10/2022

Μετάφραση

Buyer BEWARE ! Cars not very well maintained.
I purchased a Volvo V40 just over 2 months ago from Cavectra Centre for £10,000 and it such a short time I have had to replace 2 tyres which were badly damages, replace all brake pads and discs and replace the clutch. All this work has set me back £1,500. Surely Cavectra should properly service and sell all their cars without so many defects.
Of course the warranty they provide will not cover any of the work I required 🙄
Awful experience with this car sales establishment and obviously I won’t ever purchase there again.

Emma Clark

Η Κριτική Σας Μετράει
19/07/2022

Μετάφραση

Great sevice
Brilliant service. Got 2 cars both in a week. My fiancé got an Aldi a4 and son got a Range Rover. Lovely friendly staff

Carl Bennett

Η Κριτική Σας Μετράει
29/06/2022

Μετάφραση

Happy customer
Yiannis and Ricky, and the team, great guys, go out of their way to help us with our new car we purchased off them. Even loaned us a courtesy car while they can fix ours up. Over and above expectations. 10 out of 10. Thanks guys tho we would have liked the maserati for courtesy haha.

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Loz Bateman

Η Κριτική Σας Μετράει
22/06/2022

Μετάφραση

Great experience
Second time purchasing a vehicle from this company, we went in on Wednesday, and Tuesday I was driving it home , great service and highly recommend.

Ben Raftery

Η Κριτική Σας Μετράει
13/06/2022

Μετάφραση

Purchase of S-Max Titanium
A very easy, swift purchase. Finance arranged with ease and car bought. Collection was arranged around Jubilee weekend. I had a nightmare getting down to Grays, because delivery was not possible, Yianni (sorry if spelt wrong 😞) reimbursed my train fare there and then! Thanks, I would definitely use again.

Jak Nijjar

Η Κριτική Σας Μετράει
12/06/2022

Μετάφραση

Outstanding customer service
Absolutely recommend Carvectra! Went above and beyond our expectations . When we went to pick up the car there were a few issues that we were not happy with. Ricky listed these down and promised us that he will sort all the issues out and arrange to have the car dropped to us. The car was then delivered to us with a full tank. We noticed a couple of other issues thereafter and Ricky asked us to resolve these ourselves and he reimbursed the costs.
We are now really happy with the car and the amazing service provided.
We have not come across any car sales companies like Carvectra who provided an exceptional service.
Thank you very much and with out a doubt will use them again when we need another car! 😊

Daniel Brennan

Η Κριτική Σας Μετράει
30/04/2022

Μετάφραση

Great cars, Brilliant service.
Just purchased a car from here today, the service was great from the start, Ricky met me on site first, he lets you just get on with having a look around, no pressure or pushy sales, once I decided on a car I explained to Ricky I would need the car ASAP as I had a baby due in the next few days, and he literally jumped up took the keys and ran out the door to get the car to the garage for MOT, you just will not get that kind of service anywhere these days, didn’t get the woman’s name but I paid a deposit that day and she was very friendly again and helpful. 2 days later the car has a new MOT with advisory’s taken care off, a full service. Yannis was there today to take care of final payment and paperwork, all was handle very quickly and confidently, breakdown cover sorted and warranty all sorted, we was in and out very quick, and car was cleaned spotless for us. The lot has a wide range of great cars, I went to look at one I found online and wanted to buy 3 other cars they had in stock. Great team, will definitely come back in future, I even told Ricky what car I will want in a couple of years and he said give him a call at the time and he will find one for me. Always happy to help! Worth a visit, glad I found the place.

victoria clark

Η Κριτική Σας Μετράει
22/04/2022

Μετάφραση

Great car showroom
Second time I’ve purchased a car from here and absolutely love my new car Ricky that helped us was really helpful and honest about the car I bought and the customer service is great really friendly staff and yanis did all the paperwork and sorted out all the final paperwork I’ll definitely be going back to get my sons car when he passes his test

Rachael Kirk

Η Κριτική Σας Μετράει
03/04/2022

Μετάφραση

Miss K
A huge thank you to Ricky and the team at Cavectra Centre. I recently bought my car from them and was thoroughly impressed by their friendliness and helpfulness. They have a large variety of cars and I would definitely be coming back when I need to change my car. Would highly recommend.

Martin Orchard

Η Κριτική Σας Μετράει
01/02/2022

Μετάφραση

M Ochard
Yiannis and Ricky made the whole process simple. They bent over backward sorting out all the niggles found on the test drive and MOT. They even managed to get me 2nd key. The only issue that I found was they didn’t make me aware there was no service history or user manuals with the car.
That aside I would recommend them to buy from.

James Humm

Η Κριτική Σας Μετράει
15/01/2022

Μετάφραση

Very good experience buying a used car
Bought a used car from Cavectra for my daughter. Car we bought had only just come in and had not been prepared but Ricky was still happy to show us around and allow a test drive. We agreed to purchase the car and Ricky promised a full tank of fuel when we picked the car up. On the day we picked up the car it was spanking clean with a service and 12 months MOT
The promised full tank of fuel was not there. No problem we filled up and Carvectra repaid us on line over the phone.
We have a couple of small niggles with the car , again no problem Carvectra informed and are happy to look at this on a day of our choice
I would have no problem buying from this dealer again

Neil Petty

Η Κριτική Σας Μετράει
29/12/2021

Μετάφραση

Excellent customer service and communication
BMW X6 purchased - December 2021

I can highly recommend purchasing a vehicle from Cavectra Centre both Yiannis & Ricky were a pleasure to deal with.

From the start all my questions were answered promptly, I was able to test drive the vehicle alone which reassured me the car was in good order (some dealers will insist on coming with you which I feel can distract from the things you want to check for when driving the car).

Cavectra Centre went the extra mile for me whilst awaiting collection day, Yiannis kindly agreed to get the wheels painted gloss black at my request prior to me picking up, which saved time for me not having to do that at a later date!

Overall a great experience and wouldn't hesitate buying from here again in the future!!

Neil
(Cheshire)

Sharon King

Η Κριτική Σας Μετράει
25/12/2021

Μετάφραση

Fantastic service
From the moment we entered the site there was no pressure
Ricky dealt with us and was really helpful
My Audi Car was delivered which was another nice touch and was perfect on arrival
I would recommend this company
Thank you guys and a Happy Christmas to you all

Sharon king

Ash Mahmood

Η Κριτική Σας Μετράει
22/12/2021

Μετάφραση

Range Rover
The best place I have bought a car. The customer service is phenomenal, very friendly and professional. Yannis sent very good video and thanks Jess for all her help. #Ricky is the man 👊🏽

Josh Page

Η Κριτική Σας Μετράει
12/11/2021

Μετάφραση

Second to none
*** HIGHLY RECOMMEND THIS DEALER ***

I cannot recommend this dealer enough. 10/10 quality of service

After many weeks of hunting for the ‘perfect family car’ i was mucked about by so many dealers, until I was introduced to Cavectra Centre, Grays.

I enquired about the car i was interested in, and within a few days was able to secure the car in a seamless process.

The staff have gone above and beyond to ensure everything was made perfect for me, as their were a few minor ‘dinks and scuffs’ which i wanted to be looked and sorted at NO EXTRA COST, as part of the agreed sale.

They have done everything that was promised and i couldnt be happier.

In particular, Ricky is a fantastic salesman and provides a very personable service which has made it all that more stress free and enjoyable..

Also a young gent by the name Yannis, he has been extremely helpful when called on, so much so, we are currently looking to purchase another car using Cavectra Centre as my partner and I have been over the moon with the whole process.

The last thing i will add is that this dealer, is a trustworthy and very reliable dealer - which is few and far between these days !!

Thank you gents! See you soon

Josh.

Susan Harvey

Η Κριτική Σας Μετράει
19/10/2021

Μετάφραση

Fantastic service
Just received my car signed sealed and delivered by
Ricky, great deal, fantastic service, in all excellent, can't compliment these guys enough, tnank you one very happy customer

jordan lydamore

Η Κριτική Σας Μετράει
18/09/2021

Μετάφραση

Looked after
Came down to look at a car I wanted but unfortunately the previous owner left it in a bit of a state, which was obviously no fault of the dealers. These guys wrote down a list of everything that needed doing to make it good as new, two weeks later they did it no questions asked. They have been friendly, helpful and well mannered and have made my first time buying through a dealer a very good experience 👍.

Remi Gibbins

Η Κριτική Σας Μετράει
03/09/2021

Μετάφραση

Terribe Experience
If I could put 0 stars I would have.

This company took a deposit of £250 to hold a car for us and promised to hold this car on numerous occasions. However, they sold the car to another customer and informed us afterwards.

Continuous lies from sales staff via telephone and whatsapp messages. Do not waste your time on dealing with this company.

Tracey Simmons

Η Κριτική Σας Μετράει
25/05/2021

Μετάφραση

Amazing!
Just purchased a new Kuga from Cavectra, we had two minor issues with it which were dealt with straight away. They went above and beyond to help us by collecting the car, sorting the minor issues and returning it afterwards. Their customer care is first class. We would definitely use them again.

janine parody

Η Κριτική Σας Μετράει
22/04/2021

Μετάφραση

Problem after problem after problem....
After buying a high end car for £28,000 from this garage I have had nothing but problems and a complete lack of customer service. One hour before the car was going to be delivered (I'm approximately two and a half hours away from the garage) I was informed that it had a major fault-as it was being delivered imminently I had already changed insurance cover etc. I then had a very long wait over the Christmas period whilst this was sorted. When the car was eventually delivered many weeks later I noticed immediately that it had a rattle and made Cavectra aware. They ok'ed a local garage having a look and said that they would pay for up to two hours of labour. I then had to call and chase for several weeks to get this payment and in the end I had to pay it myself and try and claim the money back. The local garage were unable to fix the fault.
When my car was delivered Cavectra took over my courtesy car and had this in their care for several weeks. I have now found out that the car was returned damaged to Enterprise by them with a repair bill of just over £400 which Cavectra has refused to pay. Four months down the line I still have a car that is faulty and a dispute that does not look like it is going to be settled any time soon. The car is now booked in again to be fixed with the inconvenience that this will cause me and the cost of a courtesy car that will need to be covered. I have asked just to have a full refund for the car so will see what happens. I feel that they have taken advantage of the fact that I am a woman on my own and know very little about cars. I am surprised about how badly I have been treated as other reviews are so positive.

Emma Stamp

Η Κριτική Σας Μετράει
05/09/2020

Μετάφραση

Citroen DS4
I cant fault this place, they went above and beyond for me, gave me lots of added extras, lovely guy that dealt with me, made the whole experience for me from start to finish flawless and enjoyable. Can't recommend enough!

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victoria aruqaj

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Η Κριτική Σας Μετράει
19/12/2019

Μετάφραση

Quality car and service !!
Great service and very professional and friendly easy process and the guys there are very friendly my car had 2 valets because it rained !!! Would highly recommend great car and great price for the car service and extras you receive 😊😊👍

diana oprea

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Η Κριτική Σας Μετράει
19/11/2019

Μετάφραση

Grear experience
Very professional services!! Pleased with the quality and highly recommend them!!

alan nuttall

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Η Κριτική Σας Μετράει
10/11/2019

Μετάφραση

Found everyone I spoke to helpful & very obliging!
While choosing & purchasing a used car from Cavectra Centre, I found everyone very helpful & obliging, everything was carried out that was mentioned ie touch up to paint work, small dent seen to, full MOT including 4 new tyres! Special mention to Albe who was very helpful & pleasant to chat too & Kush makes a very good cup of tea!

David Oliver

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Η Κριτική Σας Μετράει
06/11/2019

Μετάφραση

Car purchase
Really good experience, friendly and helpful.

Lewis Barker

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Η Κριτική Σας Μετράει
30/10/2019

Μετάφραση

Excellent Service. Quality Cars.
Professional and extremely helpful members of staff. The car we purchased was immaculate and well presented, would highly recommend.

robin ward

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Η Κριτική Σας Μετράει
26/10/2019

Μετάφραση

Used car purchase
Very smooth transaction. Everyone was helpful, gave excellent service and did a fair negotiation. I would definitely recommend.

linda humphrey

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Η Κριτική Σας Μετράει
02/10/2019

Μετάφραση

Excellent from start to finish
Everyone was very helpful with the purchasing of my car and delivering to my home. I was very happy with it all. Thanks for making it go so smoothly.

tunde balogun

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Η Κριτική Σας Μετράει
01/10/2019

Μετάφραση

Shouldnhave used cavectra a long time ago!!!
So so happy with my car! I really should have used Cavectra a long time! They are really FOR the customer. Ive just got my car but im anticipating they are just as good with after sales as Ash says: we'd rather keep a happy customer for years to come. "

They have got to be the 'apple 'of car sales. The customer service is pristine!

jordan sole

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Η Κριτική Σας Μετράει
29/09/2019

Μετάφραση

Kuga
We recently brought a Ford kuga and were so happy with the service. We never felt pressured or rushed when looking around, we were always left to it but had all of our questions answered too. Everything was straight forward and we managed to get the car the day before we had originally planned.

andrew chilvers

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Η Κριτική Σας Μετράει
14/09/2019

Μετάφραση

Very good
Just pick up my new car and the Staff was very helpful thanks once again 👍

Martin Gibbs

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Η Κριτική Σας Μετράει
12/09/2019

Μετάφραση

Car purchase
Bought a Kuga Titanium x from Carvectra Centre last week a d received a good service from all of the family.

Ramona Capmare

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Η Κριτική Σας Μετράει
11/09/2019

Μετάφραση

Car Finance
Members of staff were really helpful and everything went as planned

abdelkader doukha

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Η Κριτική Σας Μετράει
14/08/2019

Μετάφραση

Very good service
From start to finish the whole process has been seamless its been very great and simple dealing with cavectra centre who have been transparent about their process.
They are very friendly to talk to and they seemed to want to help as much as possible and answer all our questions
I would seriously recommend cavectra centre.
Thankyou to the staff,great job

Kashif Khalid

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Η Κριτική Σας Μετράει
02/08/2019

Μετάφραση

Excellent Service
It was the best experience I ever had very helpful and patient and Went out of the way to help me out

james franklin

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Η Κριτική Σας Μετράει
29/07/2019

Μετάφραση

No problems
No insurmountable problems. Went very smoothly.

Steve Simpson

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Η Κριτική Σας Μετράει
29/07/2019

Μετάφραση

Great Service
Very helpful and friendly. Albie got things done as he said he would. Very professional 👍👍

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ardi murati

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Η Κριτική Σας Μετράει
22/07/2019

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Thank you CavectraCentre
I recently purchased a bmw 1 series from Caventra Cars.
I was approached from Albi the sales guy who knew alot about cars and made me decide immediately to purchase the car!
Thank you Albi

jason rogers

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Η Κριτική Σας Μετράει
21/06/2019

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fantastic service
couldn't fault the customer service i received from cavectra centre grays very kind and very helpful . would highly recommend

alan miller

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Η Κριτική Σας Μετράει
07/05/2019

Μετάφραση

Excellent service
Can’t fault the service

Sarah Tolliday

Η Κριτική Σας Μετράει
26/03/2019

Μετάφραση

First car
Bought a car for my son very helpful and pleasant guy done everything he said he would do, i would defiantly recommend them

diane daines

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Η Κριτική Σας Μετράει
03/02/2019

Μετάφραση

We bought a beautiful car
All the staff were very friendly and helpful. We got a great car at a great price. Would thoroughly recommend carvectra to anyone.

Paul Browning

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Η Κριτική Σας Μετράει
16/01/2019

Μετάφραση

Many purchases over the years
I’ve been dealing with Cavectra for almost 9 years.
In that time, I’ve always found the staff very helpful & very friendly. I don’t think I would ever deal with another car sales.

Nadine Hutton

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Η Κριτική Σας Μετράει
09/01/2019

Μετάφραση

Excellent service
From the time I called in to when I collected the car, I received excellent service. They were really patient and informative and helped me out with the finance. I felt confident that I was purchasing the right car and they were being honest. I’m very happy with my car and highly recommend this dealer

adrian wilkinson

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Η Κριτική Σας Μετράει
04/01/2019

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Top quality used car purchase
Great used car buying experience. Professional, knowledgable salesman but not pushy at all. Car prepared and delivered just as promised. A totally painless process. Definitely worth the trouble of the tunnel crossing.
Adrian - Kent.

Gemma Wilson

Η Κριτική Σας Μετράει
29/01/2018

Μετάφραση

Fantastic
My family have a long history with cavectra centre never had a problem. Always a nice experience to visit the shop. Child friendly if you take your child along. Always there if you need something. Greeted within seconds of walking on the car court. Thanks to mick Jess ash and kush for always putting up with me when wanting a new car. Would really recommend to first time drivers and experienced drivers. Wouldn’t go anywhere else.

Jarred Hooper

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Η Κριτική Σας Μετράει
15/12/2017

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Perfect
Very helpful, very fair.

Ricki Ellis

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Η Κριτική Σας Μετράει
15/12/2017

Μετάφραση

Excellent.
Having purchased cars from here before I knew that I would be getting the reliable service I needed. Communication is quick and very efficient and very friendly. I would highly recommend to anyone who is thinking of purchasing a new car.

Απάντηση από τον κάτοχο

15/12/2017

Απάντηση από
Ashley Dye
Owner Hi Ricki,
Thank you so much for your kind review, it's very much appreciated! Happy driving and we look forward to seeing you at your complimentary 5,000 mile service!
Many Thanks,
Ashley Dye
Managing Director

Σχετικά με εμάς…

Cavectra Centre

111-113 London Road,
Grays, Essex, RM17 5YB

01375391305

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Οι συμμετέχουσες φίρμες και εταιρίες δεν έχουν το δικαίωμα να τροποποιήσουν ή να διαγράψουν κριτικές
Προτού δημοσιευτεί μια κριτική, οι φίρμες ή οι εταιρίες μπορούν να απαντήσουν στην καταγγελία του πελάτη. Αυτό βοηθάει στην επίλυση του ζητήματος πριν η κριτική δημοσιευτεί
Τυχόν παράνομο ή ακατάλληλο περιεχόμενο μπορεί να υποστεί λογοκρισία. Διαβάστε τους Γενικούς Όρους Χρήσης: κάντε κλικ εδώ
Όταν μια κριτική λογοκρίνεται ή διαγράφεται μετά από παραβίαση των Γενικών Όρων Χρήσης, ο δημιουργός της κριτικής ενημερώνεται σχετικά με το γεγονός αυτό

3. Δημοσίευση:
Όλες οι κριτικές αντιμετωπίζονται ισότιμα, ανεξάρτητα από το εάν είναι θετικές ή αρνητικές, και δημοσιεύονται στο σύνολό του μέσα στο ίδιο χρονικό περιθώριο
Από προεπιλογή, οι κριτικές εμφανίζονται στη λίστα με σειρά παλαιότητας ξεκινώντας από την πιο πρόσφατη
Η συνολική βαθμολογία υπολογίζεται χωρίς στάθμιση και αντιπροσωπεύει τον συνολικό αριθμό των βαθμών διαιρεμένο με τον αριθμό των κριτικών
Οι κριτικές διαγράφονται αφού έχουν παραμείνει δημοσιευμένες για ένα διάστημα 24 μηνών

Συνολική βαθμολογία…

OVERALL RATING 5.0

Overall rating only counts reviews collected on Η Κριτική Σας Μετράει

493 REVIEWS INCLUDING 52 PLATFORM REVIEWS

26 CERTIFIED REVIEWS

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Συνολική Βαθμολογία: 4.5

Car Gurus UK

Συνολική Βαθμολογία: 4.5

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Επικοινωνία

Εισαγωγή	Vauxhall World Ltd or more commonly known as Cavectra Centre started trading as a Used Vauxhall Specialists in 2002.
Περιγραφή	We pride ourselves in our before and after sales service as customer care has been a key reason for our continued success. All our vehicles are bought outright and owned 100% by us without any stocking loans and are mainly sourced from well respected companies up and down the country. We inspect every vehicle ourselves to ensure we are buying a car that you the customer will be happy with. Since 2002 we have come a long way, being able to stock and offer vehicles from a variety of different makes and models. We have over 100 vehicles in stock and have access to over 20,000 vehicle every week due to our vast array of knowledge and contacts.
Κύριες Δραστηριότητες	Used Car Dealer
Γλώσσες	English

Υπηρεσίες & Προϊόντα	Used Car Sales Used Car Finance Part Exchange Vehicle Purchasing Vehicle Sourcing Vehicle Delivery. Warranty Servicing Service Centre
Πιστωτικές Κάρτες	Αποδεκτές

Ημέρες	Ανοιχτό από	Ανοιχτό σε
Δευτέρα	8:45 AM	6:00 PM
Τρίτη	8:45 AM	6:00 PM
Τετάρτη	8:45 AM	6:00 PM
Πέμπτη	8:45 AM	6:00 PM
Παρασκευή	8:45 AM	6:00 PM
Σάββατο	8:45 AM	5:00 PM
Κυριακή	10:00 AM	4:00 PM